In Store Vs. Online
We have both an online store and a brick and mortar shop. Both of these are full time jobs. You can shop in store Wednesday - Saturday 12-6 and shopping online is 24/7.
There are over 400 listed items for sale on our website and over 3000 items available in store. We choose the items for the website that are the most unique and have wow appeal. It is challenging for us to sell basics online like cotton t shirts or jeans and when we do we have to add high detail photos and style the items. It is an ebb and flow when it comes to finding what appeals to an online shopper vs in store. There is a lot of psychology that goes into shopping and decision making.
After 17 years in business our customers have grown into shoppers who look for high quality, unique and accessibly priced items. Anytime we have tried to deviate from this formula there is resistance. We started carrying new items we call our "curated collection" and had to ease our customers into the idea of branching out to new items. We showed customers how to mix modern with vintage and showed them how it could work and 10 years later it is still a wonderful union.
We have loyalty to the people who have helped us survive and grow our business. We give our customers what they want. You ask for it, we try to get it/find it. It is challenging to keep the inventory fresh and rotating daily but the excitement of seeing new items keeps the customer coming back often. We do have customers who refuse to shop online and we have customers who refuse to shop in store. So we have both. Customer service is the key to success and longevity to our business. We answer questions and share photos, tips and tricks on how to get an item that fits what you are looking for.
Thank you for shopping in store and online. We appreciate you.
photo Fryers Sunglasses as part of our curated collection. Available In Store And Online.
